Reviews
What Passengers Say About Our Services?
EXCELLENT
Based on 55 reviews
Posted on Yelp
Sue L.We used Bay Star last thursday. We had a late flight into SFO that was delayed. We also booked the ride same day. Seriously could not have been a better experience. The communication was excellent and the the driver was helpful and personable. would use them again in a heartbeat!Posted on Yelp
Nicole S.So appreciative of Bay Star Airport Shuttle- quick to respond, able to book last minute- 15 hours prior to arrival after an alternate shuttle cancelled. So thankful for them! Highly recommend will use them again!Posted on Yelp
Manora Y.Bay Star Airport Shuttle provides excellent transportation services. Fast communication, safe drives, and prompt arrival - all hallmarks of a great experience. I have used Harry's services many times and he never disappoints. If safety is your number one priority, look no further. Harry will make sure you and your guests arrive safe and sound to their destination. Need a ride somewhere and need it on short notice? Don't worry, Harry is able to accommodate. He will make it work.Get where you need to go now and book a ride with Harry. I guarantee you will be satisfied.Posted on Yelp
Nathan P.Thank you Bay Star Airport Shuttle for the excellent professional services that were provided by your company's reservation staff over the phone and the driver that picked me and my wife up at SFO on a short notice today!!We will be using your services again when we need a pickup and drop off at the airport!!Posted on Yelp
Ahmad B.Overall great service. They coordinated and stayed in touch for our pickup when we were coming back at SFO and our flight got delayed. Their shuttle is spacious that accommodated us 7 people with 14 suitcases. I will highly recommend their service.Posted on Yelp
Jeff C.I recently used Bay Area Shuttle for both a pickup from San Jose Airport as well as the return trip. Both rides were uneventful and as expected. I was pleased with how smoothly the communications around the pick up location were with Sonya. I called her on my way out from the gate to the curb & she arrived minutes later. I got to my destination in record time. My return trip to the airport was good as well. I appreciated the call from Harry to let me know when he would arrive. The quiet and peaceful ride allowed me to get started on my workday while being driven to the airport.The prices for a car service to and from San Jose Airport are very reasonable. You might pay a just bit more than you would for a Lyft or Uber ride. But for people that want to make the most of their time, the time savings from having Bay Star Shuttle meet you at the curb versus calling and waiting for a Lyft driver is an invaluable perk.I was also interested to know that they have at least one Sprinter van in their fleet. As my parents and their friends get older, they are less able to do long drives. Hiring a Sprinter van would allow them and their friends to continue to get to a wider range of areas around the SF Bay Area.Posted on Yelp
Madhulesh S.I have been using Bay Star for all my travels for several years. The service is courteous, consistent and reliable. Harry and Sonia are extremely professional and their services are solid. I wouldn't hesitate to recommend them to anyone who needs shuttle services.Posted on Yelp
Yoga P.Excellent timely service and very responsive. Car qualities are excellent and no anxiety for the customersPosted on Yelp
Sreenadh P.I just used the shuttle service from Pleasanton to SFO airport. Customer service is excellent (mainly Sonya), shuttle is clean, on time, I would highly recommend them. We were 8 people with 16 checkin and few carryon bags, they got Mercedes Sprinter to fit all of us with still 3 seats left.Posted on Yelp
Yashvi P.Loved their service! They are very prompt and understanding. Would definitely use again.
EXCELLENT
Based on 11 reviews
Posted on Google
Vikram SharmaBest Shuttle Service Provider in Bay AreaPosted on Google
Kathleen Lang NewmanGreat service. They handle plane disruption events with no problem. We've used them for years fir both international and domestic flightsPosted on Google
Aly ElayatGreat service. Drivers are on time and friendly. The cars are nice and clean. Reasonably priced and reliable. They provide car seats per request. Will definitely be using them again moving forward.Posted on Google
Tiffany BandomeAmazing service! Highly recommend! We requested a ride to the airport on 7/25 and also a ride back from the airport to our home recently for a family of 4, two being young children and they came with two toddler car seats for us. The interior was extremely clean, you can tell they sanitize everything. *They follow Covid protocols and masks were worn the entire ride. *The driver was on time and very patient with us loading everything into the car. He assisted us with putting the kids into the seats. *Everything was well communicated and we got everything we wanted. We arrived at the airport on time. Thank you for your service.Posted on Google
aloosh saeedClean cars and reasonable prices. Harry was very polite and good driverPosted on Google
Avtar SinghService of bay star shuttle is really good cab was really neat and clean and driver was also very friendly and on time I took ride on it Newark to sfo I recommend to use it in future alsoPosted on Google
baldev bajwaI had a ride from union city to sfo.excellent and appreciated service and even resonable.I will always have this service in future.Posted on Google
guri dhillonGreat service, I had a ride from Sfo to newark.. shuttle was totally cleaned and on time.Nice and polite dealing.. realy appreciate.. I will definitly recommend dis shuttle for future as well.Posted on Google
Jeet Dhillonhey bay star shuttle is very good and always on time I realy enjoyed ride on it nd shuttle was realy neat and clean I took ride on it Hayward to oakland I recommend to use it in future also